Privacy Policy 

Effective Date: 10/01/2025

Mindfully Guided, LLC ("Company," "we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [https://mindfullyguided.com] ("Website") and use our services.

Please read this policy carefully to understand our practices regarding your personal information. By accessing or using our Website, you agree to this Privacy Policy. If you do not agree with the terms, please do not use our Website.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information:

    • Name, email address, phone number, and mailing address.

    • Health-related information you voluntarily provide.

    • Payment information for services or products purchased.

  • Non-Personal Information:

    • Browser type, operating system, IP address, and usage data.

    • Information collected via cookies, web beacons, and similar technologies.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and improve our services.

  • Respond to your inquiries, requests, or feedback.

  • Process payments and manage billing.

  • Send administrative and promotional communications.

  • Comply with legal obligations and ensure the security of our Website.

3. Disclosure of Your Information

We do not sell, rent, or share your personal information with third parties for their direct marketing purposes. We may share your information with:

  • Service Providers: Trusted third-party companies that assist us in operating our business, such as payment processors, IT services, or marketing platforms.

  • Legal Requirements: When required by law, court order, or governmental authority.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience and improve the functionality of our Website. When you visit our Website, you will be presented with a cookie consent pop-up that allows you to accept or decline non-essential cookies. You may also manage or disable cookies through your browser settings. Please note that disabling cookies may limit certain features or functionality of the Website. Unless you decline cookies through the consent pop-up or adjust your browser settings to refuse them, our system may use cookies and tracking technologies when you access our Website.

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.

6. HIPAA Compliance

As a provider of health-related services, we comply with the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) you provide is handled in accordance with HIPAA regulations. 

7. Your Rights and Choices

You have the right to request that we disclose certain information to you about our collection and use of your personal information. Once we receive and confirm your verifiable consumer request, we will disclose the following to you, if requested:

  • Whether or not we are processing your personal data and access to such personal data, unless confirmation or access would require us to reveal a trade secret.

  • A copy of your personal data processed by us in a portable, and to the extent technically feasible, readily useable format that allows you to transmit the data to another controller without undue delay, where the processing is carried out by automated means, as long as we are not required to reveal any trade secret.

    • To request this information, you should contact us via email at [alexis@mindfullyguided.com]. We will respond to you without undue delay, but not later than forty-five (45) days after receipt of the request. We may extend the response by forty-five (45) additional days when reasonably necessary, considering the complexity and number of requests and, if we do so, we will inform you of such extension and of the reason for an extension. If we decline to act regarding your request, we will inform you without undue delay, but not later than forty-five (45) days after receipt of the request, of the justification for declining to act and instructions for how to appeal the decision.

Any information that we provide to you in response a request for information will be provided free of charge, once per customer during any twelve (12) month period. If requests are manifestly unfounded, excessive, or repetitive, we may charge you a reasonable fee to cover the administrative costs of complying with the request or decline to act on the request.

You also have the right to correct inaccuracies in your personal data and delete personal data provided by, or obtained about, you.

To revoke, delete, and/or opt out of information collected on this Website, you may contact us at [insert email address]. Upon revocation, we will suspend the processing of your data as soon as in practicable but in no event longer than fifteen (15) days after receipt of your revocation request.

You have the right to designate another person to serve as your authorized agent and act on your behalf to opt out of the processing of your data. We will comply with an opt-out request received from an authorized agent if we are able to verify the identity of the customer and the authorized agent’s authority to act on your behalf.

If we are unable to authenticate a request to exercise any of the rights afforded herein, we shall not be required to comply with the request and we will provide you with notice that we are unable to authenticate the request to exercise such rights until you provide additional information reasonably necessary to authenticate you and your request to exercise such rights. We are not required to authenticate an opt-out request, but we may deny such a request because we have a reasonable and documented belief that such a request is fraudulent. If we deny an opt-out request because we believe such request is fraudulent, we will send a notice to the person who made such request disclosing that we believe such request is fraudulent, why we believe such request is fraudulent, and that we will not comply with such request.

To appeal any decision regarding a request for information, correction, deletion, revocation, or opt-out, the requester must submit an appeal in writing within fifteen (15) days of the decision. The written appeal must include: (i) a detailed explanation of why the decision should be reconsidered; (ii) any supporting documentation or legal basis for the appeal; and (iii) copies of the initial request and decision. Appeals should be submitted via [ ]. A final decision will be issued in writing not later than sixty (60) days after receipt of an appeal. If you are dissatisfied with the appeal outcome, you may have the right to seek relief with the applicable data protection authority in your state.

8. Non-Discrimination

We will not discriminate against you for exercising any of your opt-out rights. Unless permitted by the law, we will not:

  • Deny you goods or services.

  • Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties.

  • Provide you a different level or quality of goods or services.

  • Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

  • However, we may offer you certain financial incentives permitted by law that can result in different prices, rates, or quality levels. Any legally permitted financial incentive we offer will reasonably relate to your personal information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.

Your California Privacy Rights

If you are a California resident, California law may provide you with additional rights regarding our use of your personal information. To learn more about your California privacy rights, visit https://oag.ca.gov/privacy/privacy-laws.

Notice to European Users

This Site and the services on this Site are targeted for users in the United States of America. Any information you enter on this Site may be transferred outside of the European Union to the United States of America which does not offer an equivalent level of protection to that required in the European Union. In particular, you are advised that the United States of America uses a sectoral model of privacy protection that relies on a mix of legislation, governmental regulation, and self-regulation. Article 26 of the European Union’s Data Protection Directive (Directive 95/46/EC, 1995 O.J. (L 281) 31) allows for transfer of personal data from the European Union to a third country if the individual has unambiguously given his consent to the transfer of personal information, regardless of the third country’s level of protection. By using this Site or the services, you consent to the transfer of all such information to the United States of America which may not offer an equivalent level of protection to that required in the European Union and to the processing of that information by the Company on its servers located in the United States of America as described in this Privacy Policy.

9. Your Rights. Depending on your location, you may have the following rights:

  • Access, update, or delete your personal information.

  • Opt-out of receiving marketing communications.

  • Restrict or object to certain data processing activities.

  • Request a copy of your personal data in a portable format.

To exercise these rights, please contact us using the information below.

10. Third-Party Links. Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing personal information.

11. Children’s Privacy. Our Website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such information, we will delete it.

12. Changes to This Privacy Policy. We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to review this policy periodically.

13. Contact Us. If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at: Mindfully Guided, LLC [alexis@mindfullyguided.com].

By using our Website and services, you acknowledge that you have read and understood this Privacy Policy.